PLEASE NOTE: Registration for TyreSurance® and the purchase of #TopUp will only be accepted for tyre purchases made prior to 01 March 2023.
Hi-Q TyreSurance® offers you 50% credit towards replacing your damaged tyres** – and is valid for a period of 12 months. TyreSurance® is included on every tyre as defined no matter the brand, purchased at any Hi-Q Dealer Countrywide, and registered within 30 days from date of purchase.
NEW TyreSurance® and #TopUp
#TopUp is a new and exciting benefit offered by Hi-Q. It allows you to elect, for a nominal additional cost, to #TopUp your FREE TyreSurance®. #TopUp extends your TyreSurance® cover from 12 months to 24 months, and guarantees that you will receive a full credit based on the value of the tyre on your original Hi-Q invoice – which you can use towards the purchase of your new tyre when replacing your damaged tyre.
How will the total amount of credit per tyre be calculated?
With FREE TyreSurance® – credit will be awarded based on 50% of the value as noted on the original sales invoice irrespective of the remaining tread on your tyre at the time of the damage, for up to a 12 month period. The maximum claim value per tyre is limited to 50% of the original tyre value, or R6,000.00 incl. VAT, whichever is the lesser. Note that, if you have elected to #TopUp your FREE TyreSurance®, you will receive a full credit based on the value of the tyre on your original Hi-Q invoice and the term of your TyreSurance® benefit will be extended from 12 months to 24 months. You will use this credit towards the purchase of your new tyre when replacing your damaged tyre.
What does Hi-Q TyreSurance® cover?
Irreparable damage* to your tyre that you register, purchased from a Hi-Q TyreSurance® Approved Dealer (regardless of brand), as a result of an accidental event caused by a road hazard*** within South Africa, for tyres which are registered via our website www.hiq.co.za within 30 days from the purchase date reflected on your Hi-Q invoice.
How do I activate Hi-Q TyreSurance®?
All you have to do is register your purchase in-store at the time of purchase, or online within a period of 30 days from purchase. Cover is valid for 1 (one) year from the date reflected on your Hi-Q invoice or until the tread depth is less than 2mm, whichever event is the sooner.
How will Hi-Q TyreSurance® benefit me?
It offers you total driving ‘peace-of-mind’ and a convenient pocket-friendly solution to replacing your damaged registered tyres.
How much does #TopUp cost and how do I access it?
The cost of #TopUp varies based on the size of your tyre.
|
Size |
Price |
|
13”- 14” |
R89.00 |
|
15”-16” |
R172.00 |
|
17”- 18” |
R288.00 |
|
19” and above |
R422.00 |
How do I claim for the benefits of TyreSurance® if my tyre is damaged by a road hazard?
Should you need to claim, visit any Hi-Q Dealer. You need to take both your registered damaged tyre and the car with the vehicle registration/licence plate number that you used during registration to any Hi-Q Dealer Countrywide. The cause of the damage will be assessed and determined by Hi-Q while you are in-store. Your 50% credit will be awarded, or in the case that you elected to purchase #TopUp, based on the full value as reflected on the original Hi-Q sales invoice.
* Damage to a tyre, which damage cannot be repaired e.g. sidewall cuts, tears, bubbles etc. Anything else is excluded e.g. punctures and cost to repair, normal tyre wear, flat spots as a result of harsh braking etc.
** All passenger tyres including Sedans, Bakkies, Taxis, SUV’s, 4×4’s, LDV’s, Caravans and Trailers (excluding re-tread tyres, tyres larger than 750/16 and vehicles not registered in South Africa i.e. not a South African licence plate).
*** A hazard of whatever nature on a road, including but not limited to, potholes, debris (e.g. glass, steel) etc. Damage to a tyre as a result of a car accident is excluded as this cover is provided by the comprehensive cover for cars given by insurance companies.
By registering for TyreSurance®, or electing the #TopUp benefit, you agree to and have accepted all Terms & Conditions.
Hi-Q reserves the right to change, add, suspend, cancel, remove or otherwise modify any benefit, term, condition etc. at any time and without prior notice. Any revisions will be shall be noted herein.
